faq

Yes. We have customers from many countries of the world such as the United States, United Kingdom, Canada, Germany, Portugal, France, Spain and Australia. We will take care of all the arrangements. We always use certified mailing with tracking information.
Yes. Our minimum order is €500 (or USD/GBP).

Yes, always. The tracking information is always shared. We will provide several webpages so that you can check the status of the package at all times. If you wish to hire an insurance, this must be discussed separately.

When hiring any project with us this is not a problem at all. On the one hand, not all packages are inspected. In case it is necessary, we will help you with the whole customs process by presenting the necessary documentation and keeping you informed at all times. On the other hand, before making any shipment we will provide you some simple tips to make everything much easier and cheaper. 

Please note that the customs fees are impossible to calculate in advance. These costs are never assumed by White Weasel Studio.

Yes of course! In order to be able to replicate your existing scheme will ask you for plenty of photos of your current miniatures, the color recipe you used and if possible, to send us some figures so we can see them in person. We will take care of everything else so that your new troops have a perfect consistence in techniques, colors and bases.
No it doesn’t. The cost of buying the miniature is calculated separately. We will also provide a break down for any other additional cost that the figure may need, such as basing, building, magnetizing, etc.

We accept payment by bank transfer, credit card and PayPal.

Yes, in fact we always recommend it. Depending on the cost of your project we will propose you different installments so that it is always convenient and easy for you to hire our services.

It depends on the status of the order. If we have purchased the miniatures ourselves and the sets have not been opened yet, then we will evaluate those sets that can be refunded. Once this has been calculated, you will be reimbursed the corresponding part of your deposit and the miniatures that could not be returned to our supplier will be sent to you. 

If the sets have alredy been opened and the miniatures are in different stages of assembly or painting, we will make an assessment of the work done so far. Then we will subtract this valuation from the deposit already made and the difference will be refunded to you.

Once we are going to start your project a payment of 50% of the total is made, and when it is finished and ready to be shipped, the remaining 50%.

If the project is very ambitious, we will recommend several installments to make it easier for you to hire our services.

More questions?

Feel free to contact us

oUR painting levels

From single models to large armies, we are your miniature painting service

LEVEL 2
LIEUTENANT
GET A QUOTE
lEVEL 3
CAPTAIN
GET A QUOTE
LEVEL 4
COLONEL
GET A QUOTE
LEVEL 5
GENERAL
GET A QUOTE

TAKE A LOOK AT OUR REVIEWS

This is what our customers say about our work

Beautifully painted Votann army. Communication was clear throughout, and they took on my feedback and changes after the test model, brilliantly. Very pleased. Definitely will be considering having more commissions done in the future (if my wallet allows).

P. M.

Great experience! Very happy with the painting! The colors and details of my army are amazing and they were very responsive to communications and ideas. Look forward to working with them again as well. Would totally recommend!

J. M.

An excellent and fast treatment. They adapted to what I asked of them and without any drawbacks. It has been a pleasure to work with them, Ivan was very friendly at all times

D. A.

Great job on the minis I ordered. Customer service was very helpful.

G. S.

Great services, Ive used them twice and cant really fault them

S. B.

White Weasal are a great team!!. They were able to work with me with fast response times. I sent a some photo references of what i was looking for but also let them take some creative license and do what they thought looked good and they hit it out of the park!!! Would happily reccomend this team to make your models look great!!! And all for a very reasonable price!

S. C.

This was a blind commission and I am very happy with the work White Weasel Studio gives their clients. From start to finish, the team keeps you informed and are always friendly to explain or make any necessary changes to your order. I am stoked with the final results of my army, looking forward to expand and complete additional armies! Keep up the excellent work guys!

A. F.

I’ve gotten quite a bit of work done by the studio. Mostly for my custodes collection and they never disappoint

J. A.

White Weasel provided a fantastic service. My Mortarion model is absolutely stunning and the centrepiece of my army. They responded to queries quickly and kept me updated throughout the whole process. Delivery was fast and the models securely packaged. 5 stars!!

C. B.

Amazing experience! These guys know what to do and they constantly provide updates and images. 100% recommended if you want to get your army painted for good!

A. W.

Subscribe now!!

Subscribe to our newsletter